← Industry Solutions
City Halls and Public Institutions
For city halls and public institutions: a phone line and chat service that answers citizens' common questions about schedules, documents, fees, and procedures, and forwards reports to the appropriate official when necessary.
— CAPABILITIES
What we deliver technically.
Citizen Line
Clear answers to frequently asked questions
Documents and Procedures
Which documents are needed and where to submit them
Reports
Collected, recorded, and sent to the appropriate department
Accessibility
Useful for the elderly and those not using the internet
Tech stack
AI Voice AgentWebsite ChatUpdatable Information BaseInstitution Reports
— USE CASES
How we deliver this in practice.
City Hall
Fewer repetitive calls to the registry office
Tax Department
Information on deadlines and payments, anytime
— PACKAGE
Standard package.
Citizen Line
Implementation for one institution
from €3,000
- ✓Information base
- ✓Voice agent
- ✓Website chat
- ✓Report handling
- ✓Reports
— FAQ
Frequently asked questions.
Who updates the information?+
The institution, via a simple panel, or us, upon request.
What happens with complex cases?+
They are forwarded to an official, with all details noted.
Are citizens' data protected?+
Yes, data is hosted in the EU and processed in compliance with GDPR.
Let's discuss your project.
Free discovery call + estimate within 24h.
Other sub-services from Industry Solutions