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SYNTRANOVA AL LTD · HE 485824
Nicosia, Cyprus
← Own product · Vision AI for loss prevention
Paznicul Virtual

Paznicul Virtual, vision AI on existing cameras that checks what is seen against what was rung up

Paznicul Virtual is our second product for the Romanian market: software that uses the cameras a business already has and connects them to the cash register. When what the camera sees doesn't match the receipt, the manager gets the clip and the receipt on WhatsApp within seconds. The alerts and the Iris assistant use the same technology as Recepționerul Virtual.

Year
2026
Duration
Syntranova's own product, in the pilot phase, built together with the first fast-food client
Status
PILOT
8
Industries with their own page, from fast food to car washes
30
Pilot days, on one register and one or two cameras
24/7
Cameras analysed continuously, alerts sent instantly
33
Website pages, with a blog and legal guides
— ABOUT THE PROJECT

In a fast-food restaurant, a bar or a petrol station, money is rarely lost in one big theft. It goes in dozens of small differences every day: an extra drink handed out, a receipt voided after payment, the drawer opened without a sale, a wrong order. Cameras record all of it, but nobody has time to watch hours of footage. Paznicul Virtual started from a fast-food client's question: can we automatically check what leaves the kitchen against what was rung up?

Paznicul Virtual uses the cameras the business already has. It connects them to the cash register and, for every order, compares what the camera sees with the receipt issued. It catches items handed over without a receipt, voids after payment, the drawer opened without a transaction and wrong orders at packing. When something doesn't match, the manager gets a short clip of the exact moment and the receipt on WhatsApp, and marks it with one tap: theft, mistake or false alarm.

Because WhatsApp alerts, voice and the conversational assistant were already built and proven in Recepționerul Virtual, our AI receptionist product, Paznicul Virtual reuses them. That is how Iris was born: the manager asks her on WhatsApp or by phone, in Romanian, what happened at register 1 last night, or gives her a new rule in plain words, for example to be notified when the queue goes over five people.

We built the whole ecosystem: the pazniculvirtual.ro website, with pages for eight industries, a blog with practical guides and legal pages about workplace video surveillance, plus the client dashboard at app.pazniculvirtual.ro, with cameras, incidents, reports and rules. For now the dashboard runs on demonstration data, and the images and clips on the website are illustrative scenes, generated for presentation.

The product is in the pilot phase. We start on a single register and one or two cameras for 30 days, and we prepare the documents required by law (employee notice, video surveillance policy, impact assessment). Paznicul Virtual is monitoring and loss-prevention software, not a security guard service.

— REAL SCREENS FROM THE PRODUCT
Existing cameras with AI detections: the tray checked against the receipt, the drawer opened without a sale
Caught in the act: the moments that never show up in a report (illustrative scenes)
A page for every industry, here fast food: every tray checked against the receipt
Iris, the AI assistant: ask on WhatsApp, in Romanian, and get the clip and the receipt
The client dashboard (demo): incidents, live cameras, losses per location
An incident: the clip with the exact moment, the receipt, the timeline and the verdict
All cameras, by location, with the status of each
On the phone: the website, Iris and the dashboard
— THE CHALLENGE

What needed to be solved.

  • !Small, repeated losses that never show up in a report
  • !Hours of footage nobody has time to review
  • !Linking what the camera sees with what was rung up at the register
  • !Owners want to know right away, on their phone, not at the end of the month
  • !Employee monitoring has strict rules in Romania
  • !Every industry loses money differently: at the bar it's the pour size, in the warehouse the parcel, at the car wash the unreceipted wash
— THE SOLUTION

How we solved it.

  • ✓AI detections on existing cameras, without replacing equipment
  • ✓Every order checked against the cash register receipt
  • ✓WhatsApp alert with clip and receipt, within seconds
  • ✓Iris, the assistant on WhatsApp and by phone, with the same technology as Recepționerul Virtual
  • ✓Dashboard with cameras, incidents, verdicts, reports per shift and location
  • ✓Video surveillance documents prepared before going live
— DELIVERED FEATURES

What the delivery included.

Main components built and deployed in production.

◆Works on existing cameras
◆Cash register link: receipts, voids, drawer openings
◆Detects items handed over without a receipt
◆Detects voids after payment and drawer opened without a sale
◆Checks orders at packing
◆WhatsApp alert with clip and receipt
◆One-tap verdict: theft, mistake or false alarm
◆Iris: questions and new rules, in Romanian, on WhatsApp and by phone
◆Dashboard with live cameras, incidents and reports per shift and location
◆Video surveillance documents, compliant with Romanian law
— RESULTS

Numbers that matter.

Real metrics, not vanity. Verifiable in production.

Every difference, with evidence

The clip of the exact moment and the receipt reach the manager together

No more hours of footage

The manager only gets the moments that matter

Same technology, new product

The alerts and the assistant come from Recepționerul Virtual, already used by clients

Ready for eight industries

Fast food, bars, cafés, retail, petrol stations, warehouses, pharmacies and car washes

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